Post-Call Survey

Call Experience Feedback

Did you find this call helpful?

Yes

What is the likelihood of you reaching out again if you or a loved one were experiencing a mental health crisis or thoughts of suicide?

How hopeful do you feel after you spoke with the counselor compared to before you spoke with the counselor?

Less

Same

I feel my counselor understood me.

Yes

Did you and your counselor agree on any plans for after the call (like things you can do or someone you can contact or setting an appointment)?

Yes

This information is being gathered for quality assurance and improvement purposes only. No follow up will occur as a result of filling out this survey.

Survey results are used to support Quality, Research, and Training.